Legal Information
Privacy Policy
Metro Trains West is committed to protecting personal information and handling it in accordance with Australian privacy requirements.
Overview
Metro Trains West Privacy Collection Statement
By accessing or using the Metro Trains West Pty Ltd website, you acknowledge and consent to the collection, use and disclosure of your personal information as described in this Privacy Collection Statement.
Metro Trains West Pty Ltd, referred to as MTW, is committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and any other applicable privacy, security and regulatory requirements.
MTW collects and uses personal information in connection with the operation of its business and the delivery of the Sydney Metro West Project.
Collection
Information We Collect
Personal information may be collected verbally, in writing, by telephone, by email, through our website or by other lawful means.
Examples of how MTW may collect personal information include:
- information submitted through our website, including contact forms, enquiries and other online communications;
- information provided by prospective employees, contractors and job applicants during recruitment processes;
- information relating to current employees, contractors and consultants for the administration of employment and contractual relationships;
- information provided by customers, suppliers, subcontractors, government agencies, business partners and other stakeholders in connection with the delivery and operation of the Project; and
- information collected from members of the public, community representatives and other individuals who engage with MTW in the ordinary course of business.
Use
How We Use Personal Information
MTW uses personal information for the purpose for which it was collected and for related purposes, including:
- responding to enquiries and requests;
- administering recruitment and employment processes;
- managing contracts and business relationships;
- operating, maintaining and improving our business systems and services;
- complying with legal, contractual and regulatory obligations, including obligations relating to the protection of critical infrastructure and foreign investment conditions;
- managing security, governance, risk and compliance activities; and
- communicating with stakeholders regarding MTW’s operations and activities.
Disclosure
Disclosure of Personal Information
MTW may disclose personal information:
- to its related entities, shareholders, contractors, professional advisers and trusted service providers where necessary to support the operation of its business;
- to government agencies, regulators or law enforcement bodies where required or authorised by law;
- where disclosure is necessary to comply with contractual, regulatory or legal obligations; or
- with the consent of the individual to whom the information relates.
Service Providers
Third-Party Service Providers
Where personal information is disclosed to third-party service providers, MTW takes reasonable steps to ensure those parties protect the information and only use it for authorised purposes.
External Websites
Links to Third-Party Websites
This website may contain links to external websites operated by third parties. MTW is not responsible for the privacy practices or content of those websites.
MTW encourages users to review the applicable privacy statements before providing personal information to third party websites.
Privacy Rights
Access, Correction and Complaints
This Privacy Collection Statement should be read together with the MTW Privacy Policy, which provides further information about how MTW collects, holds, uses, stores and discloses personal information.
The MTW Privacy Policy also provides information about how individuals may request access to, or correction of, their personal information, and how privacy complaints are managed.
Contact
Questions, Requests or Complaints
If you have any questions, requests or complaints regarding the handling of your personal information, please contact:
Updates
Changes to this Privacy Statement
This Privacy Collection Statement is reviewed periodically to ensure it remains current and reflects changes to legislation, regulatory requirements and MTW’s business operations.
MTW reserves the right to amend this Privacy Collection Statement at any time, with any updated version being published on this website.